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Friday, February 29, 2008

Uhaul Features Ratings/Reviews

The other day I had to reserve a Uhaul truck for moving some furniture. Despairing at what I envisioned to be an exercise in frustration, I was surprised to see how easy it was to reserve my truck online.

Uhaul clearly laid out the various trucks that were available, and then added a few pages designed for upsell (do you want to add a moving dolly or furniture pads?). Nothing special here, until you got to the page highlighting local labor that you could also get to help you with your move.

Depending on your zip code, which they've requested early in the reservation process, Uhaul then shows you local moving firms that could help AND ratings on those companies based on customer reviews:



So while they didn't add ratings to their own trucks or other Uhaul offerings that I could find, the fact that they were able to provide this additional service is a great move for them and much more helpful for me as a customer (not to mention something that would lead me to recommend their site to someone in the future).

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